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Strategic Process Improvement
Whether your facility is planning a single PI project
in a single department, implementation of a new PI methodology
such as Lean or Six Sigma, or a system-wide strategic
operational plan, the integration of technologies, methodologies,
resources, time, and structure is critical to success.
Long-term strategic planning must be understood within
the context of possible impacts on individual departments
and staff as well as patients, requiring multiple “levels”
of focus, vision, and insight.
ProModel’s extensive experience in working with
a variety of healthcare organizations in a variety of
projects has given us unique insights into the do’s
and don’t of such efforts. Additionally, process
analysis and improvement work in other fields, including
manufacturing, banking, and pharmaceutical research,
offers our staff even greater collective perspectives
on methodologies, implementations, and successful strategies.
While simulation plays a role, we regard simulation
as a piece in the overall strategic implementation of
optimization efforts, and a “tool in the belt”
of PI and Management professionals. This toolbelt also
requires the kind of rare vision that only comes from
experience and study of a variety of circumstances.
True optimization of a complex healthcare system requires
a management structure, vision, and leadership that
go well beyond the current “best practices”
and typical healthcare management practices. “Holistic”
organizational change demands a melding of thought from
a variety of disciplines and perspectives. Furthermore,
the ability to scale one’s perspective from the
strategic and high-level, to the departmental implementation
level, and all points in between, calls for a broad
understanding of available options and alternatives,
and their relative impact and interdependent risks.
As the largest supplier of a critical component of
healthcare PI efforts (simulation), ProModel is uniquely
positioned to offer perspectives unseen by other strategic
planners and Consultants. Just as simulation can offer
insights into the impacts of variability and interdependencies
that traditional methodologies and Consultants cannot,
we have the ability to understand how these same issues
can impact a strategic plan and its effective implementation.
ProModel selectively offers its perspectives and insights
to the most aggressive and visionary management teams
and our Consulting partners as part of short- and long-term
partnerships towards the true optimization of healthcare
systems and the improvement of the U.S. Healthcare system
as a whole.